How to Choose the Right Business Coach for Your Creative Agency

Choosing the wrong business coach can set your agency back months or even years. I’ve seen agency owners invest tens of thousands of pounds working with coaches who lacked relevant experience, only to end up more frustrated than when they started. The challenge isn’t finding business coaches – they’re everywhere. The challenge is finding one […]
Top 10 Signs Your Agency Needs Business Coaching

Most agency owners wait too long before getting business coaching. They push through mounting challenges, hoping things will improve naturally as the business grows. But certain warning signs indicate that external support isn’t just helpful – it’s essential for survival and growth. Having scaled my own creative agency from zero to £220k months over 13 […]
Business Coach vs Business Mentor vs Business Consultant: What’s the Difference?

If you’re an agency owner considering external support for your business growth, you’ve probably encountered these three terms: business coach, business mentor, and business consultant. They’re often used interchangeably, but they represent fundamentally different approaches to business support. Having worked as both a successful agency founder and now as someone who provides business coaching, mentoring […]
The Complete Guide to Business Coaching for Growing Agencies

After 13 years building and eventually exiting my creative agency, I’ve learned that most business advice you read online is theoretical. Business coaching and mentorship? That’s different. It’s about real transformation, not just good ideas. I’ve been on both sides of this equation. As an agency founder, I struggled through every growth challenge you can […]
Glaze – The Next Chapter

In Northern Ireland, there’s a small pocket of incredible creatives, agencies and developers who on paper are direct competition. And yet, there are collaborations, collectives and partnerships that happen daily right across the industry. And this is a testament to the industry we’ve created and the people who work within it. And before I tell […]
How to Charge More for Design

In the past 18 months, I’ve worked directly with over 50 agency owners, and my Selling Creative Services course has helped many more. And in this sample of agency owners, there hasn’t been one so far who is overcharging for their work. Not one. On the contrary, one of the first challenges I set for […]
How to increase your prices & not lose clients

One of the most common questions I get from agency owners is this: “Connor, how do I increase my prices without losing all my clients?” After 13 years of running our agency and working with over 50 agency owners since, I can tell you that most of you are leaving serious money on the table. […]
7 Growth Strategies To Scale Your Agency

When our first designer left and took our entire design capability with her, everything nearly fell apart. But that disaster taught me the most important lesson of my business career: never build a business with a single point of failure. Today I’m sharing the seven strategies that took us from chaos to £220k months. These […]
How Do You Structure a Creative Agency?

People often ask me how do you structure a creative agency for growth. And after our own 13-year journey from startup to exit, I can tell you that there’s no one-size-fits-all answer. Every agency is different and the answer is based on the founder’s strengths, the services offered, and the market they serve. But today […]
Why Most Business Coaches Are Wrong for Creative Agencies (What to Look for Instead)

I recently exited my creative agency after 13 years of building it from scratch. Since then, I’ve helped 50+ agency owners generate over £40M in additional annual revenue. And I need to tell you something that might upset some people: most business coaches are completely wrong for creative agencies. Are you considering hiring a business […]